Turn the voice of your customer into your secret weapon
360 feedback collection
Customer feedback throughout the entire lifecycle
Give your customers a direct and dedicated channel to have a dialogue with the product team to leave questions and suggestions on your public page, comment on your roadmap, request new features, and even leave comments on recent announcements you’ve made.
1:1 customer feedback collection
Make product development a two-way dialogue
Revenue and customer experience teams are talking with customers all day, every day. With LaunchNotes Control, front-line teams quickly and easily submit feedback to their product and engineering counterparts without ever leaving Slack.
CUSTOMER FEEDBACK INBOX
A single inbox for every piece of feedback
Streamline customer and stakeholder feedback collection by ensuring it all flows into one central location for your product team. A single source of truth for all feedback means strong alignment, faster decision-making, and so much more.
CUSTOMER FEEDBACK MANAGER
Transform customer feedback into actionable roadmap items
Group customer feedback into consumable chunks for in-depth analysis and data-informed priortization. Then turn these groups of feedback into ideas that your customers can vote on and provide further feedback on.
SENTIMENT ANALYSIS
Let proprietary AI unearth trends across all feedback
Layer customer sentiment and urgency on top of feedback, providing your product team with additional inputs to better gauge the value and interest of a feature across both customer and subscriber bases.
