Your product development process is unique. Your plan should be too.
We take pride in meeting every product org exactly where it is — in size, maturity, and need. As a part of your trial a member of our team will help craft a plan that's perfect for you.
Feedback at scale
AI-powered customer insights
Interactive roadmaps
Enterprise-grade changelog
First, let's see how much LaunchNotes can save your business:
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Core features and functionality
Give your product org superpowers
VIP customer communications- 1-on-1 customer conversations
- First class integrations
- 360° feedback collection
- Embedded announcement widget
- Global role-based access controls
- ARR visualization
- Pixel-for-pixel customization
- Executive-level analytics
- AI-powered sentiment analysis
- AI-powered topic modeling
- AI-powered writing assistant
- Beta program management
- Enterprise-grade changelogs
- Insights inbox and voting
- Public & private roadmaps
- Robust read & write API
- User segmentation
Feedback at scale
Collect and centralize feedback
Announcement feedback collector- Roadmap feedback collector
- Ideas feedback collector
- AI-powered sentiment analysis*
- Conversations for feedback
- Feedback inbox
- Bulk feedback import
- Subscriber info panels
- Domain info panels
- Launchnotes control for Slack*
AI-powered customer insights
Surface insights and prioritize the right work
- Idea manager
- Published ideas
- Private ideas
- Ideas feedback collector
- Voting
- CRM revenue opportunity tracker
Interactive roadmaps
Build and share interactive roadmaps
- Public roadmaps
- Private roadmaps
- Customizable PDLC stage tracker
- Delivery date tracker
- Timeline of events
- Subscriber tracker
- Feedback tracker
Enterprise-grade changelog
Close the loop and drive growth
- LaunchNotes page
- User segmentation
- Embedded announcement widget
- Email announcements
- Slack announcements
- Pre-loaded launch template library
- Customizaable launch templates
Integrations
Seamlessly connect LaunchNotes to your existing tools and workflows
SendGrid
Email
Jira
Project Tracking
Mailchimp
Email
Salesforce
CRM
Slack
Collaboration
Mailgun
Email
Hubspot
Email
SendGrid
Email
Jira
Project Tracking
Mailchimp
Email
Salesforce
CRM
Slack
Collaboration
Mailgun
Email
Hubspot
Email
SMTP
Email
Hubspot
CRM
Postmark
Email
Segment
Analytics
GraphQL API
LaunchNotes API
SMTP
Email
Hubspot
CRM
Postmark
Email
Segment
Analytics
GraphQL API
LaunchNotes API
Artificial Intelligence
Harness the power of AI to automate manual and high-volume tasks across the product development lifecycle
AI writing assistant
AI-powered topic modeling
AI-powered sentiment analysis
Support and Success built for the Enterprise
One of our core values is "Don't just deliver; delight!" In that spirit we have a world-class team standing by to go above and beyond for you, day in and day out.
Our customer support and success teams have a combined CSAT score of: 100%
*Rolling 60-day average based on customer feedback surveys
“
Our LaunchNotes onboarding has been phenomenal! We've saved at least 20 hours working with their Success team.
How LaunchNotes services work
Get exclusive access to services led by our experienced team. Our proven approach boosts operational efficiency, delivers faster results, and keeps your team one step ahead.
1
Partner with us to develop plans that achieve your unique goals
2
Decrease time-to-value by leveraging our deep product expertise
3
Drive adoption with our training resources and best practices
4
Address future needs with proactive account & requirements planning
Additional professionals services
Customized, white-gloved support for your particular needs, team, and processes
- Full spectrum design services
- Premium onboarding →
- Premium support →
- Changelog and roadmap migration →
Enterprise-grade security
LaunchNotes employs best-in-class security tools and practices to ensure your most sensitive data is protected at all levels: company, infrastructure, and product
SOC 2, Type II certified
LaunchNotes has undergone a Service Organization Controls audit and achieved its SOC 2, Type II certification. This certification demonstrates our ongoing commitment to having the necessary controls in place to mitigate risks related to enterprise-grade security, availability, confidentiality, and integrity.
Company security
Authentication
LaunchNotes maintains strict role-based access control across all our internal and external systems. Access to all critical services requires SSO or multi-factor authentication where available.
External audits
LaunchNotes conducts an annual independent audit of policies and procedures, including: Information Security, Third-Party Risk Management, Business Continuity, Incident Response, and End-User Data and Privacy Policy.
Risk assessments
LaunchNotes conducts regular risk assessments to gain an accurate and thorough understanding of the potential risks to security, availability, and privacy in our products and services.
Penetration tests
LaunchNotes engages with trusted third parties to complete network and application vulnerability scans on a regular basis.
Vulnerability scans
LaunchNotes performs internal vulnerability scans continuously to identify, prioritize, and remediate potential system vulnerabilities.
Infrastructure security
Privacy
LaunchNotes is committed to compliance with all applicable national, regional, and data privacy laws.
External audits
LaunchNotes conducts an annual external independent audit — penetration testing, vulnerability scans, and information security.
Audit logs
LaunchNotes collects audit trails, covering every write operation in the LaunchNotes ecosystem.
Data encryption
LaunchNotes encrypts all data, both at rest (AES-256-GCM) and in transit (TLS 1.2).
Product security
Authenticate in the way that best suits your company's needs and priorities
SSO
The industry standard for securely enabling users to access multiple apps with a single set of credentials.
SAML
LaunchNotes supports the industry-standard SAML 2.0 protocol to help you authenticate your users using an external identity provider.
JWT
A digital handshake that allows authenticated users in one application to access a second application.
Magic links
Enjoy the convenience of one-click access while maintaining security by eliminating the need for passwords and reducing the risk of credential-based attacks.
RBAC
LaunchNotes provides built-in roles and permissions for your team members to ensure that access to information is on a need-to-know basis only.
Availability
Redundancy
LaunchNotes ensures active-active availability, improving recovery times and providing access to second availability zones.
Monitoring
We continuously monitor the platform and post real-time updates to our public status page.
Business continuity
We have documented and implemented a business continuity plan that we activate and follow in the event of disruptions.
